About

Built in a web agency, for maintenance retainer tracking

In our agency, tickets were in Jira and hours were in a spreadsheet. We built Tolus to bring requests, logged time and retainer tracking into a workspace shared with the client.

The starting point

Requests in one tool, hours in another

Jira tracked tickets. Google Sheets added hours. Between them, someone still had to copy entries, check dates, reconcile rounding and share the right version.

The cost was not only the admin. It was also the repeated discussion around a number everyone discovered too late.

Tolus was built to keep the request and its consumption connected from start to finish.

Product choices

01

Little configuration

Five shared categories, with status names and ordering your team can adapt. Start simply and add the steps you actually need.

02

Traceable calculations

Used and remaining time come from work lines. The report total is not a field someone corrects by hand.

03

Day-to-day client maintenance

Tickets, client conversations and retainer usage stay together, from the first request through renewal.

Who publishes Tolus

A product by Digitz

Tolus is a service of Digitz, a French EURL registered with the Lyon Trade and Companies Register. Full legal information appears in the terms and privacy policy.

We develop Tolus for web agencies and IT services firms that maintain their clients’ projects. You can contact us to discuss your setup or share feedback after a trial.

Tell us how you manage client maintenance

Tell us about your retainers, recurring requests and current tools. We can help you plan a trial around your work.