Reviewed comparison · 7 September 2026

Tolus or Scoro for client projects and maintenance retainers?

Scoro connects sales, projects, resources and invoicing. Tolus connects client requests to logged time and maintenance hours, with a portal for following the work and the remaining balance.

The product

Scoro

Scoro presents an end-to-end PSA spanning CRM, quoting, projects, capacity, time, retainers, costs, profitability, reporting and invoicing.

Official source reviewed: Scoro project management for professional services. Products change, so verify features and terms before making a decision.

Prices checked on 7 September 2026

What you track, and what you pay for

These products track work and progress, but cover different scopes. A support ticket, a project task and an hour bank are not equivalent. Features below may require a different plan or module from the entry price.

Product and public priceRequests and workTime trackingClient accessHour bank

Tolus

Studio

€25 excl. VAT / organisation / month

Or €250 excl. VAT/year. 5 active retainers. No seat minimum; unlimited colleagues and clients.

Official pricing
Tickets and agency-specific statusesTime entered against tickets or work entriesInvited clients can access project tickets, discussions and hoursUsed hours, remaining balance and retainer period

Scoro

Time-billing / Projects & Resources

EUR 15 / 25 per user / month

Minimum 5 users: EUR 75 / 125 per month. Commitment and taxes not stated on the pricing page; confirm in the quote.

Official pricing
Projects and tasks with Projects & ResourcesTime and costs through the Track moduleCustomer portal offered as an add-onRetainer management through the Deliver module

Original currencies, with no conversion. An annual price shown per month requires an annual commitment. Prices exclude tax only where confirmed; check other vendors’ taxes. Include add-ons, minimums and any setup fees before comparing actual budgets.

Two different scopes

Choose for the job at hand

Scoro makes more sense if

  • You want sales, delivery, resources and finance connected.
  • Capacity, utilisation and profitability are daily measures.
  • You want to consolidate several management tools in a PSA.
  • Quoting and invoicing belong in the same flow as delivery.

Tolus makes more sense if

  • You do not want to replace CRM, planning or accounting.
  • You want client tickets and retainer balances in one place.
  • Clients need consumption detail without internal operations data.
  • You want to start with selected maintenance projects and keep your existing business tools.

Decision guide

Compare the capabilities your team needs

Priority needWhat it means
Quote-to-cash in one platformScoro is built for this PSA scope.
Client ticket plus retainer balanceTolus concentrates the interface on this link.
Capacity, utilisation and profitabilityScoro provides the corresponding management features.
A dedicated maintenance portalClients can follow their tickets and retainer breakdown.
A rollout on selected projectsTolus can be tested without replacing other systems.

Verdict

Scoro for business operations, Tolus for shared maintenance tracking

Scoro makes sense when management wants one source for projects, resources and finances across the services business.

Choose Tolus to replace separate ticket and retainer records with a portal your team and clients can check. Keep your existing CRM, planning and accounting tools.

The main cost to compare is not only subscription price. It is the expected system change and the number of processes you truly want to move.

FAQ

Questions before deciding

Is Tolus a PSA?

No. It does not manage CRM, capacity, quoting, invoicing or profitability.

Does Scoro support retainers?

Yes. Scoro lists retainers among its professional-services management capabilities.

When should we choose Tolus for maintenance?

When you want client requests, logged time and remaining retainer hours together, while keeping your existing sales and invoicing tools.

Tolus is not affiliated with or endorsed by Scoro. The trademarks mentioned belong to their respective owners.

Test Tolus with a client retainer

Create a project, log a few work entries and view the retainer from the client portal. Your trial lasts 30 days with no credit card.